FAQs
We accept Visa, Mastercard, American Express, EFTPOS, Apple Pay, Google Pay, Shop Pay, UnionPay, Afterpay and cash (in-store only).
Yes! We have one retail boutique in Melbourne, Australia. It’s at 832 Glenferrie Rd, Hawthorn VIC 3122. You might also catch us popping up at markets every now and again.
We currently ship to anywhere in Australia. We do not ship overseas, however, if you see an item on our website that you can’t live without, Contact Us and we’ll see what we can do!
If you choose standard shipping, dispatch and delivery usually within 2-6 business days.
Dispatch and delivery usually within 1-2 business days Melbourne metro, 2-5 business days most other locations.
As we currently only offer items for sale in Australia, we only have prices listed in AUD.
Sizes vary greatly between labels, and even between individual styles in some labels.
We have included detailed measurements and size charts
wherever possible for each individual style to help you select the right size.
We have also done our best to apply an Australian numeric size equivalent to every garment, based on its measurements and fit advice, to help you find items in your size. So, for example, if you filter for sizes 18 and 20, you should only see items that are equivalent to an Australian 18-20. This is not an exact science, so we encourage you to come in to the store and try items on where possible, or take advantage of our Returns & Exchanges policy.
You can also Contact Us any time to ask for more detail about an item’s measurements or sizing.
Most of our garments can be handwashed, or machine washed on a gentle cycle. Care information is noted in most individual item listings, and all garments include care labels, which should be followed to ensure you get the most wear out of your garment.
Yes! Please see our Privacy Policy for more info.
We’re so excited to get our product to you, and work hard to ensure dispatch and delivery occurs within the estimated 2-6 business days, or 1-5 days for Express Post orders. If your item has not arrived within these timeframes, please contact us and we’ll investigate and resolve.
We will typically email you a notification once your order has been lodged with Australia Post, with a tracking number to assist you with tracking your order.
If for some reason we are unable to dispatch your item, we will contact you promptly, and offer options to reach a resolution.
Not yet, but watch this space!
Please see our Returns & Exchanges Policy.
Oh Ramona! Ramona is a gorgeous sheep who lived with founder Cara in Oregon. She was the smartest and sassiest sheep in the flock, and also the sweetest. She would nuzzle us for head scratches. She started off as the proverbial black sheep, keeping to herself, but in time she found her place in the flock.